Case overview
Tingbee Smart Payment Speaker is a hardware–software solution that connects directly to payment systems and banking notifications to announce successful transfers instantly.
Unlike manual payment checks or screenshot confirmations, Tingbee provides real-time, voice-based payment verification, ensuring transparency, speed, and trust in every transaction.
Involvement
- Product concept & retail use-case definition
- Payment system & banking integration
- Real-time notification processing
- Hardware device design & firmware integration
- Cloud platform & security architecture
- Continuous product iteration & reliability optimization
The Brief
Retailers and service providers faced recurring challenges in payment confirmation:
Customers showing fake or delayed transfer screenshots
Staff manually checking bank apps during peak hours
Increased risk of payment fraud and disputes
Slower checkout experience affecting customer flow
No centralized record of payment confirmations
The objective was to build a simple, reliable payment confirmation system that works instantly and reduces human error at the point of sale.
Our Approach
We designed Tingbee as a real-time payment intelligence device, not just a speaker. The focus was on accuracy, speed, and seamless integration with daily retail operations.
ECOSYSTEM COMPONENTS
- Tingbee Smart Speaker Device: Dedicated hardware for clear, real-time voice announcements at the point of sale.
- Tingbee Payment Engine: Core system that processes payment notifications securely and reliably.
- Bank & Payment Integrations: Direct integration with banking systems and payment gateways for accurate detection.
- Tingbee Cloud Platform: Cloud infrastructure for device management, logs, and transaction records.
- Merchant Dashboard: Web interface for merchants to review payment history, device status, and reports.
Real-Time Payment Detection
Incoming transfers are detected and processed instantly from connected payment sources.
Voice-Based Confirmation
Payments are announced clearly through voice notifications, eliminating the need for manual checks.
Fraud Prevention by Design
By confirming real transactions only, Tingbee reduces fake transfer attempts and disputes.
Retail-Ready Hardware
Compact, durable device designed for continuous use in busy retail environments.
The Results
Deployments of Tingbee Smart Payment Speaker delivered immediate operational benefits.
✔ Faster checkout confirmation
Payments are verified instantly without staff intervention.
✔ Reduced payment fraud
Eliminated fake transfer screenshots and delayed confirmations.
✔ Improved customer trust
Transparent payment announcements build confidence for both staff and customers.
✔ Smoother retail operations
Checkout flow remains fast even during peak hours.
Tingbee announces payments instantly, so staff don’t need to check phones anymore.
Checkout is faster and disputes have dropped significantly.
