Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall apply regardless of whether the terms appear in singular or plural form.

Definitions

For the purposes of these Terms and Conditions:

• Affiliate
  Means any entity that directly or indirectly controls, is controlled by, or is under common control with a party, where “control” means ownership of fifty percent (50%) or more of the voting securities or equity interests.
• Country
  Refers to: Vietnam.
• Company
  Refers to XRETAIL Technology Joint Stock Company, also referred to as “XRETAIL”, “We”, “Us”, or “Our”.
• Device
  Means any device capable of accessing the Service, including but not limited to a computer, mobile phone, or tablet.
• Service
  Refers to the website and all related services, platforms, software, AI systems, applications, and digital solutions provided by the Company.
• Terms and Conditions (or “Terms”)
  Mean these Terms and Conditions that constitute the entire agreement between You and the Company regarding the use of the Service.
• Third-party Services
  Mean any services, content, data, software, or platforms provided by third parties that may be integrated into or accessible through the Service.
• Website
  Refers to XRETAIL’s official website, accessible at https://xretail.vn (or any other domain officially operated by the Company).
• You
  Means the individual or legal entity accessing or using the Service, or the organization on whose behalf such individual is acting.

Acknowledgment

These Terms govern Your access to and use of the Service and form a legally binding agreement between You and the Company.

By accessing or using the Service, You agree to be bound by these Terms. If You do not agree with any part of these Terms, You must not access or use the Service.

You represent and warrant that You are at least 18 years old and have full legal capacity to enter into this agreement. The Company does not knowingly permit individuals under the age of 18 to use the Service.

Your access to and use of the Service is also subject to Our Privacy Policy, which explains how We collect, use, and protect Your personal data. Please review the Privacy Policy carefully before using the Service.

Use of the Service

You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations. You shall not misuse the Service, interfere with its operation, attempt unauthorized access, or use the Service in any manner that may harm the Company, its systems, or other users.

Links to Third-Party Websites

The Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, policies, or practices of any third-party websites or services. You acknowledge and agree that the Company shall not be liable for any damage or loss arising from Your use of or reliance on any third-party content, products, or services.

We encourage You to review the terms and privacy policies of any third-party websites You visit.

Intellectual Property

All content, software, AI models, trademarks, logos, designs, documentation, and materials provided through the Service are the exclusive property of the Company or its licensors and are protected by applicable intellectual property laws.

You may not copy, modify, distribute, sell, sublicense, or exploit any part of the Service without prior written consent from the Company.

Termination

We reserve the right to suspend or terminate Your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

To the maximum extent permitted by applicable law, the total liability of the Company and its Affiliates for any claims arising out of or related to the Service shall not exceed the amount You have paid to the Company for the Service during the twelve (12) months preceding the claim, or USD 100, whichever is greater.

In no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, business interruption, or loss of goodwill, even if the Company has been advised of the possibility of such damages.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to You.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express, implied, statutory, or otherwise.

The Company disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that the Service will be uninterrupted, error-free, secure, or meet Your specific requirements.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Vietnam, without regard to conflict of law principles.

Dispute Resolution

If You have any dispute or concern regarding the Service, You agree to first attempt to resolve it informally by contacting the Company.

If the dispute cannot be resolved amicably, it shall be submitted to the competent courts of Vietnam, unless otherwise required by mandatory law.

Severability and Waiver

If any provision of these Terms is found to be invalid or unenforceable, such provision shall be interpreted to reflect the original intent as closely as possible, and the remaining provisions shall remain in full force and effect.

Failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If changes are material, We will make reasonable efforts to notify You in advance.

By continuing to access or use the Service after revised Terms become effective, You agree to be bound by the updated Terms.

Contact Us

If You have any questions about these Terms and Conditions, please contact Us:

Email: info@xretail.vn
Company: XRETAIL Technology Joint Stock Company